🟢 Start Here: Medical Navigation Support Session

$65 • 30–45 minutes • Phone call + document review

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Whether you’re facing a new diagnosis, recovering from treatment, or preparing for care abroad, this one-on-one session gives you a calm space to make sense of what’s happening — with someone who understands healthcare systems in Southeast Asia.

During this session, we will:

  • Talk through your situation

  • Review any documents or discharge notes you share

  • Create a clear, grounded plan for your next steps

This session can stand alone — or serve as the starting point for deeper support if needed.

🟡 This session is not medical advice or diagnosis. It’s personalized support, plain-language guidance, and trusted navigation through unfamiliar systems.

What Support Can Look Like After Your Session

If you need more help after our initial call, support can continue in a way that fits your situation — without pressure or long-term commitment.

🟢 Guided Next Steps

Short-term, focused support (usually 1–2 weeks)

After your initial session, this is often the most helpful next step.

Guided Next Steps provides focused support around one clearly defined medical situation, helping you understand what’s happening and confidently navigate next steps within the healthcare system.

This support may include:

  • Reviewing medical records or discharge paperwork together

  • Helping you organize information and prepare questions for providers

  • Talking through care pathways, timelines, and what to expect next

  • Preparing for procedures or care abroad, including logistics and planning

Support stays time-limited and clearly defined so it remains calm, manageable, and effective.

🟡 Ongoing Care Support

Monthly, steady guidance

Some medical situations unfold over time. Ongoing Care Support is for people who want a consistent point of support as care progresses.

This support focuses on helping you stay organized, prepared, and confident — without having to start from scratch each time something changes.

This may include:

  • Staying familiar with your situation so you don’t have to re-explain everything

  • Reviewing new paperwork or updates together

  • Helping you think through timelines, next steps, and logistics

  • Supporting coordination across providers, locations, or stages of care

🟡 This is not emergency or on-call support. It’s designed for calm, ongoing guidance.

🔴 Urgent Support & Coordination

Short-term support during urgent situations

When something changes suddenly, feels overwhelming, or you’re unsure how serious a situation is, Urgent Support & Coordination provides short-term help during a defined window so you’re not navigating alone.

This support may include:

  • Helping you understand what’s being communicated by hospitals or providers

  • Assisting with coordination, logistics, and next-step planning

  • Supporting communication between you, your family, and local care teams

  • Talking through transfer, escalation, or follow-up considerations as things stabilize

Urgent support is time-limited, and once the situation stabilizes, support either pauses or transitions into a calmer level of care if appropriate.

Pricing for extended services is discussed after your initial consultation, based on your needs and level of support required.